This is where there is A LOT of outdated information or information that is not accurate and particular to M圜loud PRs running OS5 in various forums. playlists, album art and other metadata). The next thing you need to do is to copy the Plex files that are your personal customizations to Plex (i.e. I’ve read in some forums that you do not have to keep the same folder structure, but you would have to give me a really good reason to change the folder/file structure to risk doing so in the middle of trying to transfer Plex, so I’d advise keeping it at least until after a successful transfer. All I had to do was simply copy those folders from the Original NAS to the Media Share I created on the New NAS. I had all of my media stored in one Share called Media in the Original NAS with folders for various media types. Once you have both NASs on the same firmware version, I’d advise you to set up a share that contains all of your media files (music, movies, pictures, etc.) (Share +Folder). Remember to turn it back to ON when the entire process is complete if that is your preference. I’d advise you to also turn off auto update while you are working on the transfer (settings>Firmware Update>Auto Update>Off) to prevent an accidental update during the transfer process. The first step is to fire up your new NAS and make sure you update the firmware on both your original NAS and your new NAS so that they are both running on the same version. I hope this helps you have less frustration in accomplishing the objective than I had by consolidating all of the steps and peculiarities you might encounter and making the transfer smooth and effective. This is a step by step guide designed for newbies (like me) that I have assembled from numerous different forum posts that each contributed to finally getting it solved. I’m posting this to help other Plex users that have Western Digital OS5 NAS M圜loud Pro Devices (tested on PR2100, but should be the same for PR4100) that need to move their Plex server from one OS5 M圜loud to another without losing playlists, album art, metadata and other personal preferences.
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